Value Creation Example:
“Providing Opportunities for Employment”

Human Rights Initiatives

Creating Opportunities for People of All Nationalities to Thrive

We aim to contribute to the development and growth of individuals and companies by continuously creating opportunities for people to thrive, regardless of nationality, while embracing a diverse range of cultures. Not just as a staffing agency that hires foreign workers, but as a supporter of companies that employ them, we seek to assist in self-actualization through employment. We also aspire to contribute to building a vibrant community where foreign workers coexist with locals and make meaningful contributions to their home countries.

Foreign talent management service is a key strategy in our Medium-Term Management Plan, and through that we often interact with foreign workers who have permanent visas, long-term visas, study visas (Permit for Deviation of Status), and Specified Skilled Worker visas. Our Group company WILLOF WORK Inc. (hereinafter “WILLOF”) has been recognized by the Commissioner of the Immigration Services Agency (ISA), an external bureau of the Ministry of Justice, as a Registered Support Organization for Specified Skilled Workers (registration number: 19 to-000231).

We also create systems that contribute to job satisfaction, such as internal company awards and support for personnel in attaining certifications. We have also worked to bolster pre-immigration management by taking measures such as working only with organizations on the official foreign government-approved list of sending organizations whose foreign workers have especially good reputations, thereby eliminating illegal immigration and illegal employment as much as possible.

We leverage our extensive experience in the human resources business and the expertise of our staff in supporting foreign workers as our strengths. With a strong commitment to preventing inequalities based on nationality, we ensure that human rights are always respected as we drive our business activities forward.

ZERO DEBT PROJECT with Indonesia

The number of foreign workers in Japan continues to rise each year. However, according to the Cabinet Office's Public Opinion Survey on the Protection of Human Rights, there are emerging human rights issues, such as “the lack of acceptance of differences in national customs” and “foreign individuals facing disadvantages in the workplace or during employment.” Various media outlets have also highlighted major problems in this area, including the illegal employment of foreign workers and poor working conditions. Many foreign workers who entered Japan through the Technical Intern Training Program or the Specified Skilled Workers program have taken on significant loans for training, immigration procedures, and transportation. This financial instability has become a pressing social issue in Japan.

To address this issue, WILLOF has partnered with the Indonesian province of North Sulawesi to establish a comprehensive cooperative relationship focused on creating employment opportunities and providing job training. This collaboration includes a Memorandum of Understanding for the "ZERO DEBT PROJECT," aimed at supporting technical interns, specified skilled workers, and others. As Japan's labor shortage intensifies, foreign workers are becoming increasingly vital, and it is urgent to bring them to Japan in a proper and sustainable manner. The employment rate in North Sulawesi is low, prompting the provincial government to seek employment opportunities for its residents outside of Indonesia.

In this project, the North Sulawesi provincial government offers free Japanese language classes and necessary specialized training to provincial residents applying for jobs in Japan. This system allows residents to enter Japan with “zero debt,” alleviating their financial burden. Meanwhile, WILL GROUP provides job opportunities that enable individuals to build autonomous careers and offers support with employment and settling living arrangements after their arrival in Japan.

Leveraging the WILL GROUP's extensive expertise in managing foreign talent, we aim to address Japan's labor shortages due to the declining working-age population while creating a stable work environment for Indonesian workers. Going forward, we will continue to deepen our commitment to respecting human rights and strive to build a sustainable society where everyone can thrive in their own way.

Human rights policy

The WILL GROUP has set improvement in well-being as a material issue for us to address. We believe that for everyone associated with the Group to experience well-being—physically, mentally, and socially—respecting human rights is paramount.
This commitment means we uphold the rights of all people, regardless of attributes such as gender, nationality, age, and disability, as we help to create a sustainable society.

1. Respect for international standards

The Group is committed to supporting and upholding international standards concerning human rights, including but not limited to the International Bill of Human Rights, Children’s Rights and Business Principles, ILO Declaration on Fundamental Principles and Rights at Work, and the Guiding Principles on Business and Human Rights. We are dedicated to preventing or mitigating any adverse impact on human rights, including discrimination, violence, sexual harassment, and power harassment, for all stakeholders affected by our business activities.

2. Elimination of discrimination*

The Group is committed to avoiding any actions that discriminate or violate human rights based on factors such as gender, age, disability, nationality, race, gender identity, or religion. We are dedicated to creating an inclusive and comfortable workplace for everyone. To achieve this goal, we will proactively address, resolve, and prevent human rights issues through employee training and the establishment of a hotline.

* Discrimination encompasses the unequal treatment of individuals in employment, promotion, compensation, and training, which results in unequal opportunities based on factors unrelated to their skills, aptitude, or performance. These factors may include race, ethnicity, nationality, place of origin, skin color, age, gender, sexual orientation, disability, religion, political beliefs, union membership, and marital status. Discrimination can also occur through disparities in opportunities or treatment arising from health and pregnancy examinations.

3. Company policies related to freedom to form labor unions and support of collective bargaining rights

The Group adheres to local laws and respects employees’ rights to form labor unions in accordance with applicable laws and regulations. This includes the freedom to choose whether or not to join such unions and engage in collective bargaining. The Group is committed to non-discrimination against employees based on their exercise of these rights.

4. Appropriate compensation

The Group will verify that compensation exceeds the minimum wage, as mandated by national and local laws and regulations, to prevent any violations of labor hour regulations.