Society

Human rights policy

The Will Group has set improvement in well-being as a material issue for us to address. We believe that for everyone associated with the Group to experience well-being—physically, mentally, and socially—respecting human rights is paramount. This commitment means we uphold the rights of all people, regardless of attributes such as gender, nationality, age, and disability, as we help to create a sustainable society.

1. Respect for international standards

The Group is committed to supporting and upholding international standards concerning human rights, including but not limited to the International Bill of Human Rights, Children’s Rights and Business Principles, ILO Declaration on Fundamental Principles and Rights at Work, and the Guiding Principles on Business and Human Rights. We are dedicated to preventing or mitigating any adverse impact on human rights, including discrimination, violence, sexual harassment, and power harassment, for all stakeholders affected by our business activities.

2. Elimination of discrimination*

The Group is committed to avoiding any actions that discriminate or violate human rights based on factors such as gender, age, disability, nationality, race, gender identity, or religion. We are dedicated to creating an inclusive and comfortable workplace for everyone. To achieve this goal, we will proactively address, resolve, and prevent human rights issues through employee training and the establishment of a hotline.

*Discrimination encompasses the unequal treatment of individuals in employment, promotion, compensation, and training, which results in unequal opportunities based on factors unrelated to their skills, aptitude, or performance. These factors may include race, ethnicity, nationality, place of origin, skin color, age, gender, sexual orientation, disability, religion, political beliefs, union membership, and marital status. Discrimination can also occur through disparities in opportunities or treatment arising from health and pregnancy examinations.

3. Company policies related to freedom to form labor unions and support of collective bargaining rights

The Group adheres to local laws and respects employees’ rights to form labor unions in accordance with applicable laws and regulations. This includes the freedom to choose whether or not to join such unions and engage in collective bargaining. The Group is committed to non-discrimination against employees based on their exercise of these rights.

4. Appropriate compensation

The Group will verify that compensation exceeds the minimum wage, as mandated by national and local laws and regulations, to prevent any violations of labor hour regulations.

Diverse work styles

To maximize the abilities of every employee, we provide programs for work style options. We have established a flextime system, a reduced working day/hour system, working from home, a side-job program, and various leave programs to allow employees to choose their workstyle based on their life events and life stages, such as marriage, childbirth, childcare, and nursing care. The Group aims to improve the well-being of every employee through support that enhances the working (W), interesting (I), learning (L), and living (L) of every employee. This is achieved by allowing them to choose a style of working that fits their lifestyle.
Moreover, we offer several work style options not only for our full-time employees but also for our temporary staff, particularly those working in sales support and at call centers. We have implemented a work from home system for temporary staff working at outsourced and contracted sites. As a result, we have seen positive effects, such as an improvement in retention rates. Looking ahead we will continue to increase the availability of workplaces and positions where diverse workstyle options can be chosen.

YUMEIKU HOPE project for social reintegration

Based on our desire to create work opportunities for all, we have been striving to eliminate anxieties over communication and have created opportunities for finding work through workshops. Our sights are set on individuals who need support reintegrating into society, particularly those who lack confidence when it comes to communicating with others and those who are hesitant to take that first step in dealing with society. Moreover, leveraging our position as a corporate group providing HR services, not only do we support people re-entering society, we also believe we have much to offer for providing support for future employment by giving back to society the knowledge and expertise we have accumulated over the years.
The YUMEIKU HOPE project is a social contribution program that was started in cooperation with support organizations certified by the Ministry of Health, Labour and Welfare of Japan, such as Local Youth Support Station for helping those dealing with anxieties over employment. Many of these employment support organizations help to deepen ties with communities and contribute to the revitalization of communities.

WILL Heart Association

This voluntary organization, whose members are drawn from the employees of the WILL GROUP, plans and operates donation and support activities for children. It was founded in the wake of the 2011 Great East Japan Earthquake. The Association various initiatives include extracurricular activities and educational support to create opportunities for children to become excited about their future.

Teaching about failure

The association holds extracurricular lessons so employees of the Group can share anecdotes of their own failures to these children and discuss what they learned from that experience. This program prompts children to think about their futures and provides opportunities for our employees to gain a sense of their own growth. This program emerged from our desire to give the children hints and tips, however small, on how to approach life.

Career Support Group

This program is for university students concerned about their future career paths and who are trying to determine career options and identify interests. Group employees serve for roughly one month, holding get to know yourself lessons involving coursework and dialogue with the aim of having students reflect on their past and present, while looking toward their futures.

sonaeru: supporting children in times of disaster

Following disasters in Japan, we conduct volunteer activities to provide emotional and educational support to children in affected areas where assistance might not be readily available. The Group offers human resources, vehicles, and facilities, partnering with NPOs and local organizations to give support for up to three months.

and WILL: matching gift system

In August 2022, the Group established a new matching gift system premised on our desire to become an agent that brings positive change to individuals and organizations, even outside our own operations and business. The Group solicits and matches financial donations from employees when a natural disaster occurs and provides the funds to local governments and organizations. Acting in this way, expresses the feelings of both individuals and the Group. The name reflects the desire of the WILL GROUP to closely align with people and communities, while also showing our intention of having the WILL to work for a better future for individuals and society.

WILLOF Foundation

For nearly 25 years, the WILL GROUP has been dedicated to HR services. During this time, we noticed that many individuals choose temporary employment to align with their aspirations. As an HR service provider advocating for diverse workstyles, supporting these individuals is especially important to us among all the people we assist. The WILLOF Foundation is committed to empowering temporary employees with the will to take on a challenge as they pursue their dreams and personal objectives. We intend to help create a society where many dreams and goals are achieved, where the attainment of personal growth inspires others, and where positivity fuels fresh action.

Day To Do Good (Volunteer Day)

At WILL GROUP Asia Pacific Pte. Ltd., which oversees the Group’s overseas operations, one key value is Being human, always. Just like our domestic operations, beyond business and commercial activities, this company’s social contribution has a positive impact on local communities, the environment, and people worldwide who need assistance. In 2023, over 350 employees dedicated more than 1,000 hours to volunteer activities, resulting in donations exceeding US$13,000, contributions of goods valued at over US$3,500, and providing more than 1,000 meals.